Privacy Notice — Fast Trade Society

1. Who we are

Fast Trade Society is the data controller for the personal data collected through the Fast Trade System (FTS) platform. We are responsible for deciding how and why your personal data is processed.

2. What personal data we collect

Account data: name, email address, and authentication credentials when you register or sign in.
Payment data: billing address and transaction history. We do not store full payment card details — these are handled by our payment provider, Paddle.
Usage data: platform interactions, feature usage, and session activity for product improvement and security.
Device and technical data: IP address, browser type, device identifiers, and operating system.
Support data: messages, emails, and inquiries you send to our support team.

3. How we use your data

To provide the service: account creation, authentication, and access to FTS Pro features.
For billing and subscriptions: processing payments, managing subscriptions, and sending invoices.
For security and fraud prevention: detecting unauthorized access and protecting your account.
For product improvement: analysing usage patterns to improve features and performance.
For customer support: responding to your questions and resolving issues.
For legal compliance: fulfilling our legal obligations.

4. Legal basis for processing

We process your personal data on the following legal bases:

Contract performance: to fulfil our contractual obligations when you use FTS Pro.
Legitimate interests: for security, fraud prevention, and product improvement.
Consent: where you have explicitly agreed (e.g., marketing communications).
Legal obligation: where we are required to process data by law.

5. Who we share data with

We share your personal data with the following categories of recipients:

Paddle (Merchant of Record): Paddle.com is our online reseller and Merchant of Record for all orders. Paddle processes your payment information, manages subscriptions, handles tax compliance, invoicing, and customer service inquiries related to payments. You can read Paddle's privacy policy at paddle.com/legal/privacy.
Service providers: hosting, analytics, and support tooling providers who process data on our behalf.
Professional advisers: legal and accounting professionals where necessary.
Authorities: where required by law or to protect our legal rights.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide the service. After account deletion, we retain certain data for up to 7 years where required for tax, accounting, or legal purposes. When data is no longer needed, we securely delete or anonymise it.

7. Your rights

Depending on your jurisdiction, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your personal data ("right to be forgotten").
Restrict or object to certain processing activities.
Request data portability.
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at the email address listed below. We will respond within one month.

8. Security measures

We implement appropriate technical and organisational measures to protect your personal data, including: encryption in transit and at rest, access controls, regular security assessments, and secure infrastructure. However, no method of transmission over the internet is 100% secure.

9. Cookies

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand platform usage. You can manage cookie preferences through your browser settings.

10. Contact us

If you have any questions about this privacy notice or how we handle your data, please contact us attactikowork@gmail.com.